Terms of service

Terms of Service – Electronic Hub (South Africa)
Welcome to Electronic Hub. By accessing our website or purchasing from us, you agree to the following Terms of Service.
1. General Information
Electronic Hub operates this website and provides products through a dropshipping model. These terms apply to all users of the site.
We reserve the right to update or modify these Terms at any time.
2. Eligibility
By using this site, you confirm that:
  • You are at least 18 years old, or have permission from a parent/guardian
  • The information you provide is accurate and complete
3. Orders & Payments
  • All orders are subject to availability and confirmation
  • Prices are listed in South African Rand (ZAR)
  • Payment must be made in full before orders are processed
We reserve the right to cancel orders due to:
  • Pricing errors
  • Stock issues
  • Suspected fraudulent activity
4. Product Information
We aim to provide accurate product descriptions and images. However:
  • Slight variations in color or design may occur
  • Product descriptions may occasionally contain minor errors
5. Shipping & Delivery
  • We deliver within South Africa only
  • Estimated delivery time: 7–20 business days
Customers are responsible for:
  • Providing the correct delivery address
  • Ensuring someone is available to receive the order
Once an order is marked as delivered by the courier, it is considered successfully completed. If you experience any issues, please contact us and we will assist where possible.
6. Returns & Refunds
All returns and refunds are handled in accordance with our Return & Refund Policy.
We aim to resolve all valid issues fairly and efficiently.
7. Dropshipping Model
Electronic Hub works with trusted suppliers to fulfill orders.
While we do not physically handle products, we are committed to:
  • Assisting customers with order issues
  • Working with suppliers to resolve valid claims
8. Limitation of Liability
Electronic Hub is not liable for:
  • Delays caused by couriers or external factors
  • Issues resulting from incorrect customer information
We will always do our best to assist and support our customers.
9. User Conduct
You agree not to use this website for:
  • Fraudulent or unlawful purposes
  • Activities that may harm the website or its users
10. Governing Law
These Terms are governed by the laws of South Africa.
11. Contact Information
For any questions or support:
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12. Agreement
By using our website, you confirm that you have read and agreed to these Terms.
Thank you for shopping with Electronic Hub ⚡